The Expertise Network Sustainable Urban Tourism is an initiative of Inholland University of Applied Sciences. We want to work together with parties to increase the innovative capacity in the field of Urban Tourism in order to contribute to the transformation of cities.

A city full of users with different needs and wishes.

Within ENSUT, we are addressing the following important and broad question: ‘How can we (re)construct urban tourism in a sustainable and resilient way?’ We believe that Urban Tourism does not stand alone and therefore we work together with educational institutions, governments, businesses and residents, each from different disciplines and fields of expertise. This way, we ensure that tourism really contributes to a city.

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2030The number of international tourists in the Netherlands is expected to increase by 50 percent by 2030. This calls for a new approach, with the common interests of visitors, businesses and residents on top of mind.
10Venice is pushing ahead with its plans to charge day visitors up to 10 Euro per day. In this way, the authorities want to keep mass tourism under control.
73In 2020, due to covid, the number of international arrivals worldwide fell by a whopping 73% to 399 million (from 1.46 billion in 2019).
2023In Amsterdam, 21.5 million tourist nights are expected by 2023. This is more than the 20 million limit set by the municipality.

Our research results and projects demonstrate how tourism can be used to find a solution to urban issues. Our themes: regenerative placemaking, cultural tourism and smarter solutions play a major role in this. The results are of interest to anyone involved in tourism and leisure activities in a city.


BLOGExpertise Network Sustainable Urban Tourism

Co-design as disruptive innovation at Amsterdam City Labs: locating the lived experiences of addressing overtourism through stakeholder engagement with citizens and policymakers TBC

Last month saw Prof. Guido Stompff and me and take the train through the Alps for the latest consortium meeting on the SMARTDEST project in Torino, Italy. Bringing together partners from across Europe and the Mediterranean for the first time since the project began in early 2020.  The meeting was an opportunity to compare progress in the City Labs phase of each case study – which includes the establishment of a set of field labs to support citizen engagement, and co-design of service innovation and policy solutions. One of the concluding stages of the research process, City Labs invites identified stakeholders in each city to take part in a participatory process, "aiming at elaborating solutions in the face of social exclusionary processes produced by tourism motilities, scaling up small-scale coping tactics to social and policy innovation" (SMARTDEST, 2022). Centering the lived experience of citizens allows for the collective imagination of, "models that are inclusive, gendered, just, and accomplish a shift towards cities that are more socially resilient in the face of the interventions of tourism mobilities". Each case study has shaped their own engagement process for SMARTDEST - situating the discussion in the local context - ensuring that policies and propositions are bottom-up, human-centred solutions could be sustainable and produce shared value for the whole destination ecosystem.  

Within ENSUT, we work closely with partners such as educational institutions, municipalities, companies and sectors such as sport, culture and environment. We combine and enrich the knowledge and experience from various professorships and form a rich network of learning communities, knowledge centres and labs. Our network continues to grow every month. Take a quick look.

Our network

Inspired and want more information? We are open to new questions, research projects, launch partners, and more. Please contact our quartermaster.

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