Ruth Pijls
. Researcher:
Ruth Pijls-Hoekstra is a Senior Researcher and Lecturer specializing in hospitality, customer experience, and research at Saxion University of Applied Sciences' Hospitality Business School.
Albert Postma is a Professor of Transformative Foresight in Leisure, Tourism, and Hospitality at NHL Stenden University of Applied Sciences. He specializes in strategic foresight and scenario planning, focusing on the future of tourism and its social sustainability. Albert leads the European Tourism Futures Institute (ETFI), where he collaborates with national and international partners to prepare organizations for future challenges in the tourism sector. He is also a member of the Lectorenplatform Duurzaam Stedelijk Toerisme, a network dedicated to promoting sustainable urban tourism development.
