Iris Kerst
. Program Manager:
Iris Kerst is Program Manager of both the Urban Leisure & Tourism Lab Rotterdam and the Sustainable Urban Tourism Expertise Network
Karoline Wiegerink is a Professor of City Hospitality & City Marketing at Hotelschool The Hague. She specializes in the role of hospitality in urban development and tourism, combining academic research with practical insights to enhance visitor and resident experiences. Karoline is actively involved in the Lectorenplatform Duurzaam Stedelijk Toerisme, which is part of ENSUT, and contributes to the Healthy Placemaking project, exploring the intersection of hospitality, well-being, and sustainable urban environments.