Do you want to build practical knowledge of accessible tourism? This book is for you. Through a set of hands-on tools, you will gain insight into the full travel chain and the diverse needs of your (potential) travellers. These tools help you understand personal considerations across the customer journey. Frontstage Tools support your communication with travellers, while Backstage Tools guide you in implementing accessible tourism in behind the stage, from identifying partners to developing an accessibility policy. The first part of the book explores why accessibility matters and what disability entails. Drawing on real travel experiences, it highlights both barriers and successes, while perspectives from disability studies provide a strong theoretical foundation. You will also explore the distinction between inclusive and accessible tourism. In addition, the book examines the economic value of accessibility, the growing attention it receives within the tourism sector, and, crucially, what organizations can do today to take meaningful steps forward. Tourism is in transition. Inclusion and accessibility are no longer optional, they are essential. The question is: how will you contribute?
All Aboard, Driving the Transition to Accessible Tourism
Disclaimer Book
Do you want to build practical knowledge of accessible tourism? This book is for you. Through a set of hands-on tools, you will gain insight into the full travel chain and the diverse needs of your (potential) travellers. These tools help you understand personal considerations across the customer journey. Frontstage Tools support your communication with travellers, while Backstage Tools guide you in implementing accessible tourism in behind the stage, from identifying partners to developing an accessibility policy.The first part of the book explores why accessibility matters and what disability entails. Drawing on real travel experiences, it highlights both barriers and successes, while perspectives from disability studies provide a strong theoretical foundation. You will also explore the distinction between inclusive and accessible tourism. In addition, the book examines the economic value of accessibility, the growing attention it receives within the tourism sector, and, crucially, what organizations can do today to take meaningful steps forward. Tourism is in transition. Inclusion and accessibility are no longer optional, they are essential. The question is: how will you contribute?
